Software Engineer – Associate
Fannie Mae June 2021–Present
I develop and support Salesforce applications across Sales Cloud, Service Cloud, and Experience Cloud, combining custom development, declarative automation, data modeling, and reliable delivery.
- Develop customer-facing and guest-user Experience Cloud solutions with Apex, Lightning Web Components, Flows, and guided OmniStudio workflows, with appropriate data access controls.
- Support Sales Cloud accounts, leads, opportunities, and pipeline workflows, plus Service Cloud case management, queues and routing, Email-to-Case, and Web-to-Case.
- Build document and contract workflows through an Apex/DocuSign integration, Conga, and Salesforce email automations.
- Review Checkmarx and AppOmni findings and implement or support remediation for field-level security, SOQL injection risks, and record sharing.
- Carry work from stakeholder requirements and technical design through custom data modeling, development, testing, releases, and production support, while contributing code reviews and mentoring engineers.
